Frequently Asked Questions

Q: What is the largest size shade that Lights Up can make?
A:
The largest size diameter for shades that we can make is 60".

Q: Can you ship to your productions to Europe or South America?
A:
Unfortunately Lights Up currently does not ship internationally through the website. Please contact us at customerservice@lightsuplighting.com or 718-499-4209 for other shipping options.

Q: When will these lamps ship?
A: Most Lights Up products include made-to-order components and ship within 5 business days of receipt order.
Q: Can the lamps be used with LEDs?
A: Yes, Lights Up products can be used with CFL and LED lights.
Q: Do you have a showroom I can visit?
A: Lights Up maintains a permanent showroom at the Dallas Market Center which is open for the January and June Dallas International Lighting Markets and on appointment. We also exhibit at the International Contemporary Furniture Fair at the Javits Center in New York City, and other select trade shows throughout the year.
Q: Not all your fabrics are on the drop down list for the lamp I want. Would I be able to get it in, for example, Red Dupioni? It's not listed.
A: If you would like to order a lamp in a fabric that is not listed, please call or email us, or indicate your preference in the notes sections in your order.
Q: Is there an easy way to download cut/spec sheets?
A: Cut/spec sheets for products are available for download underneath in each product's description. (;